How an artificially intelligent shopkeeper taught us the difference between being smart and being focused

A high level briefing provides essential context for banking executives navigating the AI transformation.

Contextual relevance is often more effective in marketing than personalisation at the top of the funnel.

Over the past few years, I’ve been quietly doing some of the most exciting work of my life—guiding organizations through high-stakes transformation, building a purpose-driven agency, and learning deeply in the midst of change. Now, I’m excited to return to a stage I’ve always loved: public speaking.

A framework to help leaders get going with AI. There are still a lot of questions, so a gradual approach while the organisation builds up literacy & skills is helpful.

You’re not building faster factories. You’re building smarter networks. Leadership today isn’t about controlling the system—it’s about connecting it. Equip your people, hold the story, and let the system learn. That’s real intelligence at scale.

AI can provide incredible efficiencies, but let’s not forget that human networks are the original super-computers.

The thing about character is that it's not a fixed state. We can develop our strengths through deliberate practice.